SoNET Systems iCASE 4.31.0 Release Notes 1: 30/07/2017

Every month, SoNET adds new features to iCase to keep up with customer demand and to remain innovative and relevant in the IT industry. Here is a handful of new features we now offer:

  1. EMAIL – SAVE AS DRAFT AND SCHEDULING DATE TO SEND

Within the available sub menu ICASE function of Email and SMS (available on My Profile or selected Entity Type(s)), we have added the ability for the Create/Update Email message process to be able to:

  • Save as Draft: to create a message without sending it to the recipient (so it can be later reviewed if needed)
  • Schedule the date to send: to scheduling a date and time in the future that the message will be sent
  1. PERSON TYPE CONDITION IN TASK TYPE CONFIGURATION

You’ll now be able to:

  • Filter task type by person type: Filter tasks types that are only applicable to NDIS type of persons, only Doctors, only related family members, etc
  • Filter task types based on funding requirements: configure a single task type to be utilised by funded and non-funded persons

Please refer to SoNET Systems Redmine application or contact SoNET Systems Software Support for more details